The Mersing District Council hereby states our commitment to:

  1. Issue payment receipts within 10 minutes of payment made at our counters.
  2. Approve applications for building plans within 3 months (for private buildings) and 6 months (for housing projects) if all documents required are submitted.
  3. Approve all license applications within 3 months if all reviews from relevant departments are acquired and submitted within a period not exceeding 30 days.